CANCELLATIONS/RESCHEDULING:
If I am not able to make a scheduled appointment, I agree to cancel or reschedule the
appointment at least 48 hours in advance. I agree to pay full session if I give less than 48 hours notice.
* I agree to pay the full session rate if I cancel the day of the appointment or if I miss an appointment without giving notice (no show).The card on file will be charged. Initial below *
* If, within 48 hours of my session, I develop a contagious illness, or have a sudden, unplanned health or personal emergency rendering me unable to make my appointment, I will inform Monique Obra Medical Massage right away, and if they are unable to fill my vacancy, I will pay the cancellation fee (if less than 48 hours notice). Initial below *
★ Pregnant Clients: If I go into labor within 48 hours of an appointment I agree to notify Monique Obra Medical Massage and they will waive the cancellation fee. If I go into labor and do not notify Monique Obra Medical Massage, and I miss my appointment, I agree to pay the full session rate. Initial below *
★ I understand that I am still responsible for my appointment until I hear back from a staff member confirming they received my email, text, or phone call requesting cancellation/rescheduling. Initial below *
ARRIVING ON TIME/SESSION LENGTH:
★ I understand I must arrive 10 minutes early for any appointment in order to get the full session
time I have scheduled. If I arrive on time, or late, I understand the therapist can only give me whatever time remains of my appointment, and that I will pay for the full length of session that I booked. Initial below *
★ I understand that in order for me to receive the best massage therapy possible, I know that I have to communicate ANYTHING and everything, including my needs, preferences, requests or feedback, at any time before, during, or after my massage. I take it upon myself to communicate right away if there is anything distracting me or if I feel unwell or uncomfortable at any time during the session so that she can make adjustments. I understand that my therapist wants my HONEST feedback - positive or negative - and doesn’t take offense to it. Initial below *
I have read, understand, and agree to the above policies and information. Please type your full name and date. *